xbjil Privacy Policy

1. Introduction

xbjil ("we," "us," "our") operates an online casino and sports betting platform accessible at xbjil.cam, serving players across the Philippines — from Metro Manila and the Visayas to Mindanao and every province in between. As a platform that processes real-money transactions and holds personally identifiable information, we take our obligations under Philippine data privacy law seriously.

This Privacy Policy is issued in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines. Where applicable, we also align our practices with internationally recognized privacy standards.

By registering an account with xbjil, accessing the platform, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not consent, please do not create an account or continue using our services.

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2. Personal Data We Collect

xbjil collects personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the platform. The categories of personal data we collect include:

2.1 Identity and Contact Information

• Full legal name as it appears on your government-issued identification.
• Date of birth (used to verify that you meet the 21-year minimum age requirement).
• Philippine residential address, including barangay, municipality or city, province, and postal code.
• Mobile phone number (Philippine format, e.g., 09XX or +639XX).
• Email address.

2.2 Verification Documents

• Scanned copies or photographs of government-issued identification (Philippine passport, driver's license, UMID, SSS ID, PhilSys National ID, or equivalent).
• Proof of address documents such as utility bills, bank statements, or barangay certificates.
• Selfie or biometric photographs taken during identity verification workflows.

2.3 Financial Information

• GCash mobile number and transaction reference numbers.
• Maya (formerly PayMaya) account details and transaction records.
• Bank account details for BPI, BDO, Metrobank, and other Philippine financial institutions used for deposits or withdrawals.
• Cryptocurrency wallet addresses where applicable.
• Transaction history, including deposit amounts, withdrawal amounts, dates, and statuses.

2.4 Gameplay and Account Activity Data

• Gaming history including games played, bets placed, wins, losses, and session durations.
• Sports betting selections, odds accepted, and settlement results.
• Bonus and promotion participation records.
• Account balance history and account status changes.

2.5 Technical and Device Data

• IP address and approximate geographic location derived from it.
• Device type, operating system, and browser type and version.
• Session timestamps and duration.
• Log files and error reports.
• Referring URLs and navigation paths through the xbjil platform.

2.6 Communications Data

• Records of communications with xbjil customer support, including live chat transcripts, email exchanges, and support ticket content.
• Responses to surveys and feedback forms.

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3. How We Collect Your Data

xbjil collects personal data through several channels:

• Direct submission: Information you provide during account registration, KYC verification, deposit or withdrawal requests, and communications with our support team.
• Automated collection: Technical and device data collected automatically when you access the xbjil platform through cookies, server logs, and similar technologies.
• Third-party providers: Identity verification agencies, payment processors such as GCash and Maya, fraud detection services, and analytics providers may share data with us as part of their service delivery.
• Platform activity: Your gameplay, betting activity, and account management actions generate data records that are stored in our systems.

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4. Purpose of Processing Your Personal Data

xbjil processes your personal data for the following purposes:

Purpose	Description
Account Management	Creating, maintaining, and managing your xbjil account, including authentication and access control.
Identity Verification (KYC)	Verifying that you are who you say you are, meet the 21+ age requirement, and are not on any exclusion lists.
Payment Processing	Processing deposits and withdrawals through GCash, Maya, bank transfers, and other authorized payment channels.
Legal Compliance	Meeting obligations under Philippine law, including the Data Privacy Act, Anti-Money Laundering Act (AMLA), and PAGCOR regulatory requirements.
Fraud Prevention	Detecting and preventing fraudulent activity, account abuse, money laundering, and unauthorized access attempts.
Responsible Gaming	Monitoring gameplay patterns to identify at-risk behavior and administering self-exclusion and limit-setting tools.
Customer Support	Responding to your inquiries, resolving disputes, and providing technical assistance.
Service Improvement	Analyzing platform usage patterns to improve xbjil's interface, game offerings, and overall user experience.
Marketing	Sending promotional offers, bonus notifications, and platform updates to users who have opted in to receive marketing communications.

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5. Legal Basis for Processing

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, xbjil processes your personal data based on the following legal grounds:

• Consent: You have given clear and freely obtained consent for the collection and processing of your personal data when you registered your xbjil account and accepted this Privacy Policy.
• Contractual necessity: Processing is necessary to perform the contract between you and xbjil — that is, to provide the gaming and betting services you signed up for.
• Legal obligation: Certain data processing is required to comply with Philippine law, including anti-money laundering regulations, PAGCOR licensing conditions, and tax reporting requirements.
• Legitimate interests: xbjil has a legitimate interest in preventing fraud, ensuring platform security, and improving our services, provided these interests do not override your fundamental rights.

Where we rely on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal. Note that withdrawal of consent for essential data processing may require us to close your account.

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6. Sharing Your Personal Data

xbjil does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly for the purposes described in this Privacy Policy:

• Identity verification and KYC providers: Third-party services that assist in verifying your identity and age as required by regulatory obligations.
• Payment processors: GCash, Maya, participating Philippine banks, and cryptocurrency payment processors, as necessary to process your transactions.
• Fraud detection and security services: Providers that help us detect and prevent fraudulent activity, unauthorized access, and money laundering.
• Game software providers: Licensed third-party providers whose games are available on the xbjil platform may receive anonymized or aggregated session data for game performance and fairness auditing purposes.
• Regulatory and law enforcement authorities: The Philippine Amusement and Gaming Corporation (PAGCOR), the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, and courts, where disclosure is required by law or legal process.
• IT infrastructure and cloud providers: Cloud hosting and data storage providers operating under data processing agreements that bind them to equivalent data protection standards.

All third parties with whom xbjil shares personal data are required to handle that data in accordance with applicable law and are prohibited from using it for any purpose other than those specified in their agreements with xbjil.

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7. Data Retention

xbjil retains your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Active account data: Retained for the duration of your account's active status plus five (5) years following permanent account closure, in compliance with AMLA record-keeping requirements.
• Transaction records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required under Philippine anti-money laundering law.
• KYC and identity documents: Retained for a minimum of five (5) years following account closure or the last transaction, whichever is later.
• Customer support records: Retained for three (3) years from the date the support interaction was closed.
• Marketing data: Retained until you withdraw consent or opt out of marketing communications, after which it is deleted or anonymized within thirty (30) days.

Upon expiry of applicable retention periods, xbjil will securely delete or anonymize your personal data in a manner that prevents reconstruction or re-identification.

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8. Data Security

xbjil implements appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and the xbjil platform.
• Encryption of sensitive data at rest, including financial information and identity documents, using industry-standard encryption algorithms.
• Role-based access controls that restrict internal access to personal data on a need-to-know basis.
• Two-factor authentication (2FA) for account logins and sensitive account actions, using SMS OTP sent to your registered Philippine mobile number.
• Regular security audits, penetration testing, and vulnerability assessments conducted by qualified security professionals.
• Incident response procedures for detecting, containing, and notifying affected individuals and the National Privacy Commission of personal data breaches, in accordance with NPC Circular 16-03.

While xbjil takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your xbjil login credentials and for securing the devices you use to access our platform.

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9. Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by xbjil:

• Right to be informed: The right to be told what personal data we collect about you and how it is used — which this Privacy Policy fulfills.
• Right of access: The right to request a copy of the personal data xbjil holds about you, including transaction records and KYC documentation.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data in your xbjil account.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: The right to request your personal data in a structured, commonly used, and machine-readable format for transfer to another service provider.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact the xbjil Data Protection Officer via the support email listed at the bottom of this page. We will respond to all verified requests within fifteen (15) business days, in accordance with NPC guidelines.

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10. Cookies and Tracking Technologies

xbjil uses cookies and similar technologies to deliver a functional, personalized, and secure experience on our platform. A cookie is a small text file stored on your device when you visit a website.

10.1 Types of Cookies We Use

• Strictly necessary cookies: Required for the platform to function. These include session authentication tokens and security cookies. They cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences such as language settings, display options, and game lobby layouts between sessions.
• Analytics cookies: Collect anonymized or aggregated data about how players navigate the xbjil platform, which pages are visited most, and where errors occur. This data helps us improve the platform.
• Marketing cookies: Track your browsing activity to enable delivery of relevant promotional content from xbjil. These are only active if you have opted in to marketing communications.

10.2 Managing Cookies

You can control cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies. Note that disabling strictly necessary cookies will prevent you from logging in to or using the xbjil platform. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.

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11. Minors and Age Restriction

The xbjil platform is strictly intended for adults aged 21 years or older, in accordance with PAGCOR regulations and Philippine law governing online gambling. xbjil does not knowingly collect personal data from individuals under the age of 21.

If xbjil discovers or is notified that personal data has been collected from an individual under 21 years of age, we will immediately suspend the associated account, delete the personal data, and refund any deposits made, pending verification. Parents or guardians who believe a minor may have registered an xbjil account should contact our support team immediately.

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12. Changes to This Privacy Policy

xbjil reserves the right to update or amend this Privacy Policy at any time. The "Effective Date" at the top of this document reflects when the current version came into force. For material changes — those that significantly affect how we collect, use, or share your personal data — we will provide advance notice to registered users via email at least fifteen (15) days before the changes take effect.

Your continued use of the xbjil platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with a material change, you have the right to close your account before the change takes effect by contacting customer support.

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13. Contact and Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact xbjil's designated Data Protection Officer (DPO). You can reach us at:

Email: [email protected]
Support Hours: 24 hours a day, 7 days a week
Response Time: Within 15 business days for formal data subject requests

If you are not satisfied with xbjil's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines, the regulatory body responsible for enforcing the Data Privacy Act of 2012.