Online gambling in the Philippines is restricted to players
who are 21 years of age or older.
Responsible Gaming at xbjil
At xbjil, we genuinely believe that the best gaming experience is one where you're in full control. Gambling is entertainment — and like all good things, it works best when it stays within healthy limits. This page gives you the tools, the knowledge, and the support you need to keep playing on your own terms, no matter if you're in Manila, Cebu, Davao, or anywhere else in the Philippines.
Gaming Should Always Feel Good
xbjil takes responsible gaming seriously — not because we have to, but because the well-being of our players genuinely matters to us. Whether you're betting on a PBA game, spinning the reels, or joining a live bingo session, the experience should be fun, entertaining, and never stressful.
We know that for the vast majority of Filipino players, xbjil is a form of relaxation and excitement after a long day. But we also know that for a small number of people, gambling can become a problem — and catching those signs early makes all the difference. That's why xbjil has built a full suite of responsible gaming tools directly into the platform, free to use at any time.
These tools are available to every registered xbjil player. You don't need to explain yourself or justify using them. Setting a deposit limit or taking a break is a smart, proactive move — and xbjil will always support you in making it.
xbjil Responsible Gaming Tools
Every xbjil account comes with access to these controls — available 24/7, no questions asked. Find them in your account settings or contact our support team anytime.
Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit into your xbjil account. Once the limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; increasing it has a 24-hour cooling-off period to prevent impulsive decisions.
Session Time Limits
Tell xbjil how long you want to play in one sitting. When your chosen session time is up, you'll receive a clear notification. You can choose to continue or log out — the reminder is there to keep you aware of how long you've been playing so time doesn't slip away unnoticed.
Self-Exclusion
If you feel you need a proper break, xbjil's self-exclusion tool lets you block access to your account for a chosen period — from 24 hours to permanent. During exclusion, you cannot log in, deposit, or receive any marketing. Reactivation after a temporary exclusion also requires a cooling-off period.
Reality Checks
xbjil can send you periodic pop-up reminders showing how long you've been playing and your net win/loss for the session. These are configurable — set them to appear every 30 minutes, every hour, or at any interval that works for you. Clear, honest numbers, delivered when you need them.
Loss Limits
Set a maximum amount you're comfortable losing in a day, week, or month. Once you hit that threshold, xbjil will stop accepting bets for the remainder of that period. This tool works independently of your deposit limit — it's based on actual gameplay losses, giving you a more precise level of control.
Cooling-Off Periods
Not quite ready for full self-exclusion but need a short pause? A cooling-off period temporarily disables your xbjil account for 1, 3, 7, or 14 days. It's a lighter version of self-exclusion — enough distance to reset your mindset without a long-term commitment. Your account history and balance are preserved.
Warning Signs of Problem Gambling
Problem gambling can develop gradually — and it often looks different for each person. These are some of the most common signs that gambling may be affecting your life in unhealthy ways. If several of these sound familiar, it's worth reaching out for support.
Chasing Losses
Continuing to bet in hopes of recovering money you've already lost — even when you planned to stop after a session.
Hiding Gambling Activity
Keeping your gambling secret from family or friends, or feeling the need to lie about how much time or money you spend on it.
Gambling With Bill Money
Using money set aside for rent, utilities, food, or other necessities to fund gambling sessions, even temporarily.
Inability to Stop
Repeatedly trying and failing to cut back or stop gambling, even when you've made a firm decision to do so.
Mood Swings Around Gambling
Feeling anxious, irritable, or restless when not gambling — or experiencing extreme highs and lows based on wins and losses.
Neglecting Responsibilities
Gambling is interfering with work, studies, family obligations, or personal relationships in ways that are becoming hard to ignore.
How to Self-Exclude on xbjil
Activating self-exclusion on xbjil is straightforward and takes less than two minutes. The moment it's activated, it goes into effect immediately — there's no waiting period on your end.
Log In to Your xbjil Account
Access your account via the xbjil Login page. You'll need to be logged in to access the responsible gaming settings.
Go to Account Settings
Navigate to your profile, then select "Responsible Gaming" from the account settings menu.
Choose Your Exclusion Period
Select from temporary options (24 hours, 7 days, 30 days, 90 days, 6 months, 1 year) or choose permanent self-exclusion if you need a long-term solution.
Confirm Your Decision
Confirm via your registered mobile number (SMS OTP). Once confirmed, your xbjil account is immediately restricted. You'll receive a confirmation email.
Contact Support Anytime
If you're having difficulty using the self-exclusion tool, our 24/7 support team can activate it for you manually — just reach out via live chat or email.
Important Information About Self-Exclusion
Please read the following carefully before activating self-exclusion on your xbjil account.
What Self-Exclusion Covers
- Complete suspension of access to your xbjil account and all games.
- Immediate cessation of all marketing communications from xbjil, including email, SMS, and push notifications.
- Any pending withdrawals will still be processed to your registered payment account.
- Your account balance is preserved and accessible upon reactivation (where applicable).
Things to Know
- Temporary exclusions have a mandatory cooling-off period before reactivation — you cannot cancel a self-exclusion early.
- Permanent self-exclusion is irreversible. If you choose this option, your account will be permanently closed.
- Creating a new account during a self-exclusion period is a violation of xbjil's Terms & Conditions and will result in that account being closed immediately.
PAGCOR Responsible Gaming Program: The Philippine Amusement and Gaming Corporation (PAGCOR) maintains a national responsible gaming program that includes a self-exclusion registry. Players who wish to be excluded from all PAGCOR-licensed platforms — not just xbjil — can enroll through PAGCOR's official responsible gaming channels. We encourage players who need additional support to explore these national resources.
Quick Self-Assessment
Answer honestly. This isn't a diagnostic tool — it's a personal check-in to help you think about how gambling fits into your life right now.
In the past 30 days, have you…
Tick any that apply to your recent experience with gambling.
If you ticked two or more of the above, it may be worth speaking with someone. xbjil's support team is available 24/7, and we can help you activate any of the tools on this page right now. You can also reach out to PAGCOR's responsible gaming program for confidential guidance.
Ready to Play Responsibly?
xbjil is designed for Filipino players who enjoy the thrill of casino games and sports betting while keeping things balanced. Set your limits, know your boundaries, and enjoy the experience the way it's meant to be — entertaining, fun, and fully in your control.
Must be 21 or older to participate. Please gamble responsibly.